Who We Are
CENTRAL TEAM
Karen Serra
Vice-President of Family Services
karen.serra@servicenet.org
Katie Drumm
Director of Operations, Family Services
katie.drumm@servicenet.org
Rhonda Setkewich
Director of Operations, Western MA Centers
rhonda.setkewich@servicenet.org
HAMPSHIRE COUNTY
Megan Moran
Program Director, Hampshire County
megan.moran@servicenet.org
Kasey Bunnell
Family Support Navigator
kbunnell@servicenet.org
Orlando Soto
Family Support Navigator
osoto@servicenet.org
Bianca Vazquez
Spanish Bilingual Family Support Navigator
bianca.vazquez@servicenet.org
FRANKLIN COUNTY
Angie Hawk
Program Director, Franklin County
ahawk@servicenet.org
Kerlie Gedeon
Haitian Creole Bilingual Family Support Navigator
kerlie.gedeon@servicenet.org
Bianca Vazquez
Spanish Bilingual Family Support Navigator
bianca.vazquez@servicenet.org


